Your privacy is important to us and Hike Private Limited (“Hike”/”we”/”us”) is committed to protect the same. We have adopted the following Privacy Policy, which is applicable to all personally identifiable information (“Personally Identifiable Information”) and other information that you provide to us through www.hike.in ("Website"). You must also review and accept our Terms of Service as it is also applicable and govern your use of the Website.
This Privacy Policy constitutes a binding legal agreement between you ("you", "your" or "yours") and Hike. This Privacy Policy does not apply to any Personally Identifiable Information that you may provide to third parties, such as through other sites linked to the Website. Please be aware that if you choose to visit such third party sites, you should contact such third parties directly to determine their respective privacy policies because that third party's privacy policy and not our Website's will govern your activities and any Personally Identifiable Information you disclose while visiting the third party site.
By using the Website You signify Your assent to this Privacy Policy and consent to the processing and disclosure of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, please do not access the Website.
If you have any questions about our privacy practices or wish to report any privacy issue, please drop an email to legal@hike.in with the subject line as “Privacy Policy”.
Information Collection
"Personally Identifiable Information" means any information that either on its own or when combined with certain other information including but not limited to Your mobile phone number, name, gender and date of birth, and mobile device information, can identify an individual (as defined by applicable privacy or data protection laws).
You may provide certain information to Hike, which may include personal information that can be used to identify You as specified below:
User Provided Information: You may provide certain Personally Identifiable Information to Hike, including but not limited to when you subscribe to receiving our newsletters, or apply for relevant open roles on our Website. You may also provide other Personally Identifiable Information to Hike when you contact us through the Website (through any form), when you register with us to receive our services, when you complete surveys conducted by or for us, when you elect to receive any communications (including any newsletter, promotional offers) from us, when you write to Hike, and when you voluntarily provide information to us.
By providing Personally Identifiable Information to us, you hereby agree to provide Hike a right to use such information for the purpose for which it was shared and also warrant that you have all requisite rights in your favour to share this information with Hike. In relation to providing you access to its Website, Hike may also access data that is generated pursuant to your usage / access of the Website, including but not limited to your IP address information, browser, your authentication tokens used on such sites. You agree to have granted the consent to us to access such data till the time you stop using the Website, or the purpose for which the Personally Identifiable Information was shared is fulfilled/extinguished, whichever is later.
Hike may use cookies and other technologies such as web beacons, web storage, unique advertising identifiers to collect information regarding your use/access of our Website. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser. However, do note that by denying consent to the placing of cookies; certain features of the Website may not function fully or as-intended.
Other information: Our web servers or affiliates who provide analytics and performance enhancement services may collect IP address, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. We own the intellectual property rights over this data as well as any anonymised data or analytics that we develop. We use this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of the Website.
Use of Information
We do not sell Your Personally Identifiable Information that we collect, with any third parties for use for commercial, advertising and or similar marketing purposes.
We may collect your Personally Identifiable Information for the following purposes:
If we provide you with more specific purposes of use either at the time, we ask you to provide your personal information or through other means, then such notice will take precedence.
You agree that Hike has the right to monitor the Website electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Website properly for justified purposes that are relevant for the features and functionalities of the Website and services opted by You. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by Hike to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with the Website. Except with Your consent including under this policy for specified purposes, we will not disclose any Personally Identifiable Information to any third party except for the purpose of facilitating access to the Website or to fulfill the purpose for which the Personally Identifiable Information was shared by you. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.
You may choose not to submit Personally Identifiable Information through the Website in which case we may not be able to provide you the services for which the information was required.
This Privacy Policy does not create rights enforceable by third parties.
Upon use of the Website, you authorize us and third party service providers (as the case may be) to contact you regarding any promotions / notifications/ transactional or service related messages pertaining to the Website or our services, notwithstanding your number being registered in any Do not Call Registry in your jurisdiction.
Disclosure
Due to the existing regulatory environment, we cannot ensure that all of your Personally Identifiable Information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be required to disclose your Personally Identifiable Information to the government, law enforcement agencies, etc.
We may share your personal information outside of Hike if we believe in good faith that access, use, preservation, or disclosure of such information is reasonably necessary to:
Data Retention
Hike may retain date metadata associated with your use of the Website as well as any other information which Hike is legally compelled to collect in accordance with retention policies applicable under Indian law.
We will retain data for a reasonable time and/or as may be statutorily required to be maintained as per applicable law/ or arising out of legitimate purposes. We shall take reasonable steps to destroy or permanently de-identify/anonymize Personally Identifiable Information that is no longer required for the purpose for which you provided to us, including that processed by third party vendors engaged by Hike from time to time.
Security of Personal Information
We may use third party servers having industry standard security measures to store and process your data, where the servers may or not be located in India.
We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on a ‘need to know’ basis only.
Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for Hike’s Servers and other technically and commercially reasonable measures.
However, Hike cannot guarantee in any way with respect to any Personally Identifiable Information that You transmit, or share or through the Website and You do so at Your own risk. Hike does not guarantee and you should not expect in the event of malware attack or hacking, or the like that your Personally Identifiable Information will remain private.
Using unsecured or other unprotected networks to access our Website is not recommended.
If Hike learns of a security breach, then we may attempt to notify You electronically so that You can take appropriate protective steps. However, note that this does not cast an obligation on us to do so.
Capitalized terms used in this Privacy Policy but not defined herein shall have the meaning ascribed to it given under our Terms of Service, available on www.hike.in.
Changes to this Privacy Policy
Any changes in the Privacy Policy by Hike shall be posted on our website www.hike.in to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the Website constitutes Your acceptance of the changes and the amended Privacy Policy.
